For Immediate Release
Consult2Comply Facilitates Another Successful ISO 20000 Certification for a Leading IT Professional Services Firm in Just Three Months
August 12, 2010 | Reston, Virginia – Consult2Comply, a premier regulatory compliance software and services provider announced today that Indigo IT, an elite IT professional services firm focused on IT Infrastructure Solutions and Services, was presented with ISO 20000 certification in record time as a result of their partnership with Consult2Comply during an extensive auditing process. Indigo IT now takes its place among several of Consult2Comply’s clients who have been assessed with no non-conformities and unconditional approval, placing them among very few other corporations in the United States with this certification.
To obtain this accreditation, Indigo IT began their certification initiative in early May of 2010 and was required to pass a challenging evaluation of all of their management practices. Working with the experienced professionals at Consult2Comply, Rob Craig, Principal and Director of Business Development of Indigo IT, led the effort and his company passed the formal assessment for their stage one audit in just three months.
Steve Crutchley, CEO and Founder of Consult2Comply, welcomed Indigo IT’s request for certification guidance and said “The ISO 20000 certification is a definite commitment to customer satisfaction and continual improvement. A strong management team, capable and trained employees and a dedication to delivering quality services earns a company a well-deserved reputation for outstanding performance and quality of service. This ISO 20000 certification confirms Indigo IT’s management practices and processes are tightly controlled and applied consistently resulting in the reduction of process inconsistencies”.
Rob Craig of Indigo IT stated; “We saw the ISO 20000 Certification as a great match for the services we provide. Because almost all of our staff is ITIL-certified, which is an individual qualification, we wanted to show a ‘corporate commitment’ to IT Service Management as well. Our management team believes this certification will be a tremendous differentiator for Indigo IT as a quality provider of government IT services.”
Mr. Craig went on to say “C2C did an outstanding job matching the requirements of the ISO framework to the needs of our organization. We had worked with other service providers, but C2C truly understood the ISO 20000 standard better than anyone else, particularly in the context of our organization.” Mr. Crutchley stated “This is Consult2Comply’s seventh successful certification for our clients and the third assist, where a previous organization with purported skills had begun the client’s certification incorrectly.”
ISO 20000 is the world’s first, customer-focused international standard for IT Service Management. It defines the requirements for a service provider to deliver managed services, describes detailed best practices and specifies five key service management processes: Service Delivery, Relationship, Resolution, Control and Release. ISO 20000 contains the IT Infrastructure Library (ITIL) best practices for information technology (IT) service management, for the most cost-effective and efficient service delivery and promotes an integrated process approach to deliver managed service in order to meet requirements.
Consult2Comply is a premiere GRC firm that provides compliance infrastructure management services, and compliance software and mapping solutions that support international regulatory standards and best practices for commercial and government enterprises. C2C’s web-based, automated compliance platform is designed for improved business performance and audit readiness across the entire organization. Consult2Comply’s blended approach of Managed Compliance Services™ — software plus services as a compliance solution – and Compliance Infrastructure Management™ helps organizations align existing compliance infrastructure with the ever changing regulatory environment. Over 25 years in auditing and consulting in information security and asset management inspired the creation of C2C’s compliance, risk and audit management tools as well as their practical, business-focused approach. C2C will offer helpful information in its new monthly publication called “Compliance & Auditing Insights” starting September, 2010. For more information, visit www.consult2comply.com.