For Immediate Release
Consult2Comply Facilitates a Successful ISO 20000 Certification for Leading IT Service & Management Provider
Compliance Mapper™ Software Helps Clients Understand Regulations as They Pertain to Specifics in Their Compliance and Business Frameworks
October 10, 2011 | Reston, Virginia – Consult2Comply (C2C),a premier regulatory compliance software and services provider announced today that Comtech, LLC – a full-service information systems engineering and services provider – was officially granted ISO 20000 certification as a result of their partnership with C2C during an extensive auditing process. Comtech is now part of an elite group of organizations worldwide that are certified to the ISO 20000 internationally endorsed standard. Adhering to the broad range of best practices presented in the Information Technology Infrastructure Library, this ISO 20000 certification allows Comtech continued demonstration of leadership in IT service management.
Steve Crutchley, CEO and founder of Consult2Comply said “We were called in to help Comtech’s compliance team understand the issues that pertained specifically to the standard, which kept the auditor, focused on relevance – and in turn, kept the audit on track”.
Iohan Reyes, Director of Managed IT Services stated “This experience was much better and easier than the audit for Stage 1. The amount of documentation needed for the certification process is enormous and Consult2Comply’s team was very helpful in getting us organized and providing expertise with regard to all the requirements of the standard – making this phase much easier for our staff to handle. I appreciated their willingness to work with us and to adapt to the ever-changing landscape that we faced during the implementation”.
Steve Crutchley went on to say; “There’s a shortage of auditors with ISO 20000 auditing experience. Knowledgeable and qualified auditors are essential to achieving success in the detailed process of certification and unless you find one that is well versed and up-to-date on the newest versions of the standard, time can be wasted on minutia that has nothing to do with the requirements at hand. Our goal is to help enterprises cut through unnecessary steps and documentation. Our software helps them understand regulations as they pertain to specifics within their business and compliance frameworks”.
Alan McCulloch, Director of PMO and Program Management handles all the complex service deliveries for Comtech and he said; “Achieving the ISO 20000 certification reinforces our commitment to providing the best possible service and value to our customers along with guaranteeing that we meet their current and future business needs. It is a requirement for major RFP’s as well and having this certification is desirable because it streamlines IT Service Management processes. It ensures confidentiality, integrity and availability for both vital corporate and customer information. To achieve our goal, C2C consulted with our internal team and provided the knowledge and preparation that was crucial to our success in a very short timeframe”.
To date, Consult2Comply has managed and guaranteed the certification process for more than ten companies seeking ISO Certification, four of them completed and achieved in less than four months. C2C is also on a fast-track with Comtech’s next effort – ISO 27001 Information Security certification. Mr. Reyes says; “This will provide a strong validation in terms of Comtech’s implementation and use of internationally recognized ISMS best security practices”.
ISO 20000 is the world’s first international standard for IT Service Management. It defines the requirements for a service provider to deliver managed services, describes detailed best practices and specifies five key service management processes: Service Delivery, Relationship, Resolution, Control and Release. Because Comtech is dedicated to consistently delivering excellence in IT Management, this accreditation is a tremendous advantage to them in the Federal IT arena.
Comtech, LLC is a full-service information systems engineering and services provider that specializes in IT Infrastructure Management. Located in Northern Virginia since 1998, Comtech has been delivering end-to-end solutions for business and government enterprise using state-of-the-art, leading-edge products and best practices. In 2005, Washington Technology Magazine recognized Comtech, LLC as a FAST 50 growing small business in the government IT market, for the 2nd consecutive year. Comtech, LLC is certified as a woman-owned small business. Comtech is CMMI Level-3, ISO 9001:2008, and ISO 20000:2005 certified. For more information, visit www.comtechllc.com
Consult2Comply is a premiere GRC firm that provides compliance infrastructure management services, and compliance software and mapping solutions that support international regulatory standards and best practices for commercial and government enterprises. C2C’s web-based, automated compliance platform is designed for improved business performance and audit readiness across the entire organization. Consult2Comply’s blended approach of Managed Compliance Services™ — software plus services as a compliance solution – and Compliance Infrastructure Management™ helps organizations align existing compliance infrastructure with the ever changing regulatory environment. Over 25 years in auditing and consulting in information security and asset management inspired the creation of C2C’s compliance, risk and audit management tools as well as their practical, business-focused approach. For more information, visit www.consult2comply.com