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ITIL to ISO/IEC 20000 Migration

Benefits of ISO/IEC 20000 over ITIL

Implementation of ISO/IEC 20000 brings with it many benefits and advantages. Organizations will have differing needs but overall organizational certification is seen as a driver for adopting this standard.

Some benefits include:

  • Alignment of information technology services and business objectives
  • Creation of a formal framework for service improvement
  • Creates competitive advantage via the promotion of consistent and cost-effective services
  • Provides a baseline for IT improvement and fosters a strong IT Governance model
  • Provides Budgetary control over the IT process
  • Enhances the IT reputation
  • Allows organizational control, not individual control, in the overall IT processes
  • Ensure regular basis surveillance audits occur to guarantee an active continual improvement program
  • Identifies a person responsible for the service delivery
  • Integrates readily with other governance and management systems

Please contact us for more information on how C2C SmartCompliance can help your organization.


Alkamind Consulting: "The thing I like the most about Compliance Mapper is that it can be used as a Neural Network for a wide variety of people from different disciplines. Compliance Mapper is able to... read more